Privacy Policy
Effective Date: January 1, 2024
1. Introduction
This Privacy Policy governs the collection, utilization, maintenance, and disclosure of information by Floatro ("Floatro," "we," "us," or "our") obtained from users ("User" or "you") of the floatro.com website ("Site"). This document details the categories of information collected, the purposes for which such information is processed, and your rights concerning your personal data. Floatro is committed to protecting the privacy of its users and handling all personal information with care and in accordance with applicable data protection laws.
2. Information We Collect
2.1. Personal Information You Provide to Us We may collect personally identifiable information from Users in a variety of contexts, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available. This information may include, without limitation:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (e.g., credit card details, processed securely by third-party payment processors)
- Account login credentials (e.g., username, password)
2.2. Automatically Collected Information When Users interact with our Site, we may automatically collect certain non-personally identifiable information about their device and their visit. This may include:
- Internet Protocol (IP) address
- Browser type and version
- Operating system
- Referring/exit pages
- Clickstream data
- Date and time stamps of visits
- Pages viewed and the duration of visits
2.3. Information from Other Sources We may receive information about you from other sources, including third-party services, and combine this with information we collect through our own Site. For instance, if you link your social media account to your Floatro account, we may receive certain information from that social media provider.
3. How We Use Your Information
Floatro processes collected information for various legitimate business purposes, including but not limited to:
3.1. To Provide and Maintain Our Services To operate, maintain, and provide all features of the Site and services, including facilitating account creation and management, processing transactions, and fulfilling orders.
3.2. To Improve and Personalize User Experience To understand how our Users as a group utilize the services and resources provided on our Site, enabling us to enhance the Site's functionality, content, and user interface. This includes customizing content and recommendations.
3.3. For Communication Purposes To send periodic emails regarding your orders, services, or other products and services. Such data may be utilized to disseminate promotional communications, newsletters, and other materials deemed relevant to user interests, subject to applicable legal requirements for consent.
3.4. For Security and Fraud Prevention To protect Floatro, its Users, and the Site from unauthorized access, disclosure, alteration, or destruction, and to detect and prevent fraudulent activities.
3.5. For Legal Compliance To comply with legal obligations, respond to lawful requests from public authorities, and enforce our terms and conditions.
4. Data Sharing and Disclosure
Floatro does not sell, trade, or rent Users' personally identifiable information to others. We may share your information in the following circumstances:
4.1. With Service Providers We may engage third-party companies and individuals to perform services on our behalf (e.g., hosting, data analysis, payment processing, customer service, marketing assistance). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2. For Business Transfers In the event of a merger, acquisition, asset sale, or similar transaction, your personal information may be transferred as part of the assets. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.
4.3. For Legal Reasons We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
4.4. With Your Consent We may share your information with third parties when we have your explicit consent to do so.
5. Cookies and Tracking Technologies
Our Site utilizes "cookies" and similar tracking technologies to enhance User experience. Cookies are small files placed on your device that store specific data about your interactions with our Site. These are used for various purposes, including maintaining user sessions, remembering user preferences, and collecting analytics data. You have the option to set your web browser to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of the Site may not function properly if cookies are disabled.
6. Data Security
Floatro implements appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data, we will securely delete or anonymize it.
8. Your Data Protection Rights
Depending on your jurisdiction, you may possess the following rights regarding your personal information:
8.1. Right to Access: You have the right to request copies of your personal data held by us. 8.2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. 8.3. Right to Erasure: You have the right to request that we erase your personal data, under certain conditions. 8.4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions. 8.5. Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions. 8.6. Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. 8.7. Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected]. We may require specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights).
9. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Floatro does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
11. Changes to This Privacy Policy
Floatro reserves the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
12. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Email: [email protected]